Privacy Policy KakiCuci — Your Data, Fully Protected

1 Introduction

Kakicuci takes the privacy and personal data protection of all its users seriously. This Privacy Policy explains how kakicuci collects, uses, stores, and protects your personal information when you use our platform, website, and mobile app.

By registering or continuing to use kakicuci services, you agree to the practices described in this document. If you do not agree with any part of this policy, please discontinue use of our platform.

This document should be read alongside Terms and Conditions and the Responsible Gambling kakicuci for a full overview of your rights and responsibilities as a member.

2 Types of Personal Data We Collect

Kakicuci collects your personal data through several means, including information you provide during registration, data automatically generated during platform use, and information we receive from our payment service partners.

3 How Your Personal Data Is Used

Kakicuci uses your personal data exclusively for the following purposes:

• Account management — creating, verifying, and maintaining your account on the kakicuci platform.
• Transaction processing — processing deposits, withdrawals, and winnings payouts accurately and securely.
• KYC Verification — verifying your identity to meet anti-money laundering (AML) and fraud prevention requirements.
• Customer Support — responding to enquiries, resolving complaints, and providing technical assistance.
• Platform security — detecting and preventing fraud, misuse, and unauthorised access to your account.
• Service improvement — understanding usage patterns to improve the overall platform experience.
• Promotional communications — sending relevant bonus and promotional information, only if you have opted in to receive it.

4 Legal Basis for Processing Data

Kakicuci processes your personal data on valid and recognised legal bases. Depending on the purpose of processing, the applicable bases are as follows:

• Contract performance — data processing is necessary to provide the service you requested when registering a kakicuci account.
• Legal obligation — kakicuci is legally required to conduct KYC checks and maintain certain transaction records for AML compliance purposes.
• Legitimate interests — detecting fraud, maintaining platform security, and improving service quality for all users.
• Consent — for marketing and promotional communications, we rely on the consent you provided during registration or through your account settings.

5 Data Sharing with Third Parties

Kakicuci does not sell or rent your personal data to any third party for marketing purposes. However, we may share data with certain parties in the following circumstances:

• Payment service providers — necessary transaction information is shared with banks and e-wallet providers to process your deposits and withdrawals.
• Game providers — minimal technical data is shared with licensed game providers to ensure games function correctly on the kakicuci platform.
• Technology service providers — companies providing hosting, security monitoring, and analytics services to kakicuci, subject to strict data protection agreements.
• Regulatory authority — when required by law or a valid court order, kakicuci will disclose the necessary information to the relevant authorities.

6 Data Retention and Deletion

Kakicuci retains your personal data for as long as your account is active, or as long as necessary to fulfil the purposes stated in this policy. Specific retention periods depend on the type of data and applicable legal requirements:

• Account and identity data — retained for the duration of the active account plus five years after account closure for legal compliance purposes.
• Financial transaction records — retained for seven years following each transaction in accordance with Malaysia's financial regulatory requirements.
• Customer support communication logs — retained for two years from the date of last interaction.
• Technical data and system logs — retained for 90 days for security monitoring and fraud detection purposes.

Once the retention period expires, your data will be securely deleted or anonymised from kakicuci systems.

7 Data Security Measures

The security of your data is kakicuci's top priority. We implement multiple layers of technical and organisational protection to keep your personal data safe at all times:

• 256-bit SSL encryption for all data transmitted between you and kakicuci servers.
• Encryption of stored data — sensitive data in our databases is encrypted using industry-leading encryption algorithms.
• Two-factor authentication (2FA) available to all kakicuci member accounts.
• 24/7 security monitoring — our systems are continuously monitored to detect any unusual activity or intrusion attempts.
• Regular security audits conducted by independent security experts to identify and patch vulnerabilities before they can be exploited.
• Strict internal access controls ensuring only authorised staff can access sensitive user data.

8 Cookies and Tracking Technologies

Kakicuci uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.

The types of cookies used by kakicuci are as follows:

• Essential cookies — required for the platform to function properly, including maintaining your login session. These cookies cannot be disabled.
• Performance cookies — helping us understand how players use the platform so we can improve it over time.
• Functional cookies — storing your preferences such as language and display settings to deliver a more personalised experience.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the kakicuci platform.

9 Your Rights Regarding Personal Data

As a kakicuci user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email.

10 Children's Data Protection

The kakicuci platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of majority.

If you believe that someone under the age of 18 has registered or used the kakicuci platform, please notify us immediately via the customer support team. We will take prompt action to investigate and close the account in question, and delete all associated data.

11 Changes to This Privacy Policy

Kakicuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Whenever the Privacy Policy is updated, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications to registered members via email or in-platform notification.
• Displaying a clear notice on the kakicuci homepage for at least 14 days following any major update.

Continued use of the kakicuci platform after the effective date of any update constitutes your acceptance of the latest version of the Privacy Policy. If you do not agree with the changes, please contact us to close your account.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how kakicuci handles your personal data, please contact us through the following channels:

• Live Chat: Available on the kakicuci platform, 24 hours a day, 7 days a week.
• Email: [email protected]
• General support: [email protected]

Our privacy team will respond to all inquiries within two business days. For more complex requests such as data access or deletion, our response time is no more than 30 days from receipt of a complete request.